Terms of service

1Who you are dealing with

OpenRoles is operated by Avyukt Techologies. “We”, “us” and “OpenRoles” mean that entity. “You” means the person using the service. Reach us at hi@openroles.in.

Full contact details, including how to reach a human and how to escalate a complaint, are on the contact page.

2What the service does

OpenRoles helps you find a role and apply to it with the right resume:

• It lists engineering, product and design roles in India, newest first, each with a link to apply.
• It builds a resume with you from a short set of questions and changes it when you ask in the chat. A change is a draft until you save it.
• It writes a version of your resume for a particular job, in the words of its posting, and tells you what it assumed.
• It scores a resume out of 100 against a fixed, published rubric, and names the problems it finds.
• Its Chrome extension fills an application form from your resume and your saved answers. It never submits the form; you check it and press Submit.
• It keeps a record of the applications you have sent and what came back.
• If you connect it to an AI app such as ChatGPT, Claude or Cursor, that app can do these things on your account, within the permissions you grant it.

Parts of this run on a large language model. That has consequences, and clause 3 is about them.

3What the service does not do, and what you must check

The score is not a prediction that you will be hired. It measures how an applicant tracking system is likely to read your resume. It has not been calibrated against real interview or reply rates, and we do not claim it has. We make no promise about interviews, shortlists, offers or salary.

OpenRoles writes what you ask it to, and says what it assumed. Ask it to add a number, a skill or a whole section you have not told it about, and it writes one and tells you, in a line, what it assumed, so you can correct it. We do not check anything it writes against your real history; that check is yours. The Chrome extension is stricter: on an application form it fills only from your resume and your saved answers, and it never submits the form.

The model can still get things wrong. It can misread a date, summarise a role imprecisely, or word a bullet in a way you would not. Your resume goes out under your name, so you are responsible for checking every line before you send it. Taking a change back is never counted as an edit: Undo puts the page back as it was. Asking for a correction is a chat edit like any other. Both are unlimited on the paid plan.

4Your account

You can use the score tool without an account: that page asks nothing about who you are, stores nothing, and reads your file in memory. Building a resume needs an account, which you make in one tap with Google — we ask before the first question rather than after the last, so your work belongs to you from the start rather than to a cookie.

• Use a real email address you control. It is how we reach you about your account.
• Passwords must be at least ten characters. We do not impose complexity rules, and we reject the most commonly used passwords instead.
• Keep your credentials to yourself. You are responsible for activity on your account.
• Making extra accounts to get around a limit is a breach of these terms.
• You must be 18 or older, or have the consent of a parent or guardian.

5Fair use, and what you must not do

There are rate limits on anonymous scoring and on interviews, applied per IP address, because each one costs us real money in inference. Signed-in usage needs a paid plan, as set out on the pricing page. The paid plan is described as unlimited and carries a fair-use ceiling of 100 chat edits a month; we will contact you before doing anything about it.

You must not:

• Upload a resume or personal details belonging to someone else without their consent.
• Use the service to produce a document you know to be false.
• Scrape, resell or redistribute the service, or use it to build a competing dataset.
• Attempt to bypass quotas, rate limits, or the payment system.
• Probe, load-test or attack the infrastructure.

6What you keep, and what we may do with it

Your resume and your application records are yours. We claim no ownership of anything you write or upload.

You give us only the permission needed to run the service for you: to store your content, to display it back to you, to send it to the model provider that generates or scores text on your behalf, and — only if you explicitly publish a share link — to serve it publicly at the address you were given. A published share page is public: anyone with the link can read it, and search engines may index it. You can unpublish it at any time.

We do not sell your data, and we do not use your resume to train models. What happens to it in detail is set out in the privacy policy.

7Paying, and what a plan is

Prices are shown on the pricing page in Indian rupees and include GST. Payments are processed by Razorpay; we never see or store your card or UPI credentials.

The plan is a prepaid pass. You pay once, it runs for its term, and it stops. There is no auto-debit mandate on your account, nothing renews by itself, and there is nothing to cancel. We email you about a week before a pass ends. Refunds are covered on the refunds and cancellation page.

If a payment is captured but your plan does not appear within a few minutes, tell us — entitlement is granted from Razorpay’s signed confirmation, and if that confirmation is delayed we will apply it by hand.

8Availability

OpenRoles is a new and small service. We do not offer a service level agreement or an uptime guarantee, and we may change, suspend or withdraw features. Where a change removes something you have paid for, clause 9 applies.

We depend on third parties — a hosting provider, a database provider, a model provider, a payment gateway and an email provider — and an outage at any of them can take the service down with it.

9Ending it

You can stop using OpenRoles at any time and ask us to delete your account and its contents; see the privacy policy for how.

We may suspend or close an account that breaches clause 5. If we close a paid account for a reason that is not a breach by you, we refund the unused part of the pass, pro rata. If we close it for a breach, we do not.

10Liability

Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

Subject to that: the service is provided as it is, and we are not liable for a job you did not get, an interview you were not called for, a decision an employer made, or a loss of opportunity, revenue or data. Where we are liable, our total liability is limited to the amount you paid us in the twelve months before the claim.

This is a resume tool, and the document it produces is checked and sent by you. That division is the reason clause 3 asks you to read what you send.

11Changes to these terms

We may update these terms. The date at the top changes when we do. If a change materially reduces what you get on a pass you have already paid for, we will email the address on your account before it takes effect, and you may ask for a pro-rata refund of the remainder.

12Law and disputes

These terms are governed by the laws of India.

Before that, please write to us. Almost everything is fixable by email, and the escalation path — including the grievance officer required under Indian law — is on the contact page.