Reliability Engineer II

About the role

Tower Research Capital is a leading quantitative trading firm founded in 1998. Tower has built its business on a high-performance platform and independent trading teams. We have a 25+ year track record of innovation and a reputation for discovering unique market opportunities.

Tower is home to some of the world’s best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies independently while providing the economies of scale that come from a large, global organization.

Engineers thrive at Tower while developing electronic trading infrastructure at a world class level. Our engineers solve challenging problems in the realms of low-latency programming, FPGA technology, hardware acceleration and machine learning. Our ongoing investment in top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance.

At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do — combining market access, data, compute, and research infrastructure with risk management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best

At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential.

Responsibilities

• Supporting and maintaining Tower’s next-generation Post Trade systems, including monitoring, analyzing, and reporting on the status, performance, and overall health of production environments

• Collaborating with trade support teams, developers, and end users across multiple regions to understand business requirements, provide technical expertise, troubleshoot production issues, and ensure timely resolution

• Diagnosing and troubleshooting bugs and technical issues across existing production platforms, while documenting production incidents, interventions, and corrective actions taken

• Leading and contributing to system migrations and the automation of support activities to improve operational efficiency, reliability, and scalability

• Designing and implementing enhancements to support systems that improve reliability and enable self-correction, while supporting the integration of new execution venues, trading products, and data vendors

• Defining and implementing certification criteria for system enhancements and new products before production release, ensuring their integration into testing and deployment processes

Qualifications

• At least 2–6 years of experience working in a fast-paced, global team environment, including diagnosing, troubleshooting, and resolving production issues

• Experience supporting enterprise applications using Java, Python, Linux shell scripting, and job schedulers, with strong proficiency in Java and Python required

• Experience working with SQL databases, including MySQL and PostgreSQL, and NoSQL databases, such as MongoDB and Elasticsearch

• A background in electronic trading, with a thorough understanding of financial instruments, including equities, commodities, credit, interest rates, foreign exchange, cryptocurrencies, futures, forwards, and options, is a plus

• Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.

• Excellent written and verbal communication skills, with the ability to collaborate effectively across global teams

Benefits

Tower’s headquarters are in the historic Equitable Building, right in the heart of NYC’s Financial District and our impact is global, with over a dozen offices around the world.

At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive – without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win.

Our benefits include

• Generous paid time off policies

• Savings plans and other financial wellness tools available in each region

• Hybrid working opportunities

• Free breakfast, lunch, and snacks daily

• In-office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training and more)

• Company-sponsored sports teams and fitness events (JPM Corporate Challenge, Cycle for Survival, Wall Street Rides FAR and more)

• Volunteer opportunities and charitable giving

• Social events, happy hours, treats, and celebrations throughout the year

• Workshops and continuous learning opportunities

At Tower, you’ll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work – together.