Lead Product Manager

About the role

Mastercard's Operational Intelligence team is building the next generation of data products, and AI solutions that help customers access and use operational insights in new ways. As part of this effort, the team is developing innovative products that deliver data through APIs and conversational experiences, creating alternatives to traditional reporting solutions.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Role

• Partner with business stakeholders to identify opportunities, define product vision, business requirements, and strategic priorities, translating them into actionable project and delivery plans.
• Drive product and business strategy by evaluating customer needs, operational challenges, market trends, and business objectives to recommend new capabilities, processes, and solutions.
• Ensure methodology compliance and manage resolutions, reporting to management when necessary.
• Ensure timely and accurate communication with project staff and stakeholders throughout the lifecycle of initiatives. Monitor and manage project budgets, timelines, dependencies, and resource requirements.
• Must be familiar with business objectives, product goals, project scope, and team responsibilities in order to effectively coordinate activities across cross-functional teams.
• Identify and monitor project, product, and business risks, proactively developing mitigation plans to ensure successful outcomes.
• Regularly communicate strategic recommendations, product updates, business impacts, and project status to senior management and key stakeholders.
• Provide measurable input into new products, processes, standards, operating models, and strategic plans in support of business growth and organizational objectives.
• Effectively lead cross-functional teams to align with business objectives, product strategy, project schedules, and budget expectations.
• Effectively deal with difficult situations, navigate ambiguity, and help develop solutions to complex business and operational challenges.

All About You

• Advanced knowledge and demonstrated expertise in the areas of strategy, product management, business planning, and project management processes and techniques.
• Experience developing business cases, product roadmaps, requirements, and executive-level presentations.
• Knowledge of structured project management methodologies, planning tools, and product management frameworks.
• Excellent listening, oral, written, presentation, and interpersonal communication skills.
• Strong organizational, planning, prioritization, and multi-tasking skills.
• Strong analytical and problem-solving capabilities with the ability to evaluate complex business challenges and recommend actionable solutions.
• Strong leadership, interpersonal, relationship-building, and negotiation skills with a solid track record of influencing cross-functional teams and building internal and external relationships.
• Demonstrate strategic thinking, business acumen, ethics, and values that foster credibility, trust, and collaboration across teams and stakeholders.
• Ability to balance long-term strategic objectives with day-to-day execution and delivery responsibilities.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.