Engineering, product and design roles in India. Every one opens on a form the extension can fill.
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Engineering, product and design roles in India. Every one opens on a form the extension can fill. Updated yesterday, 10:52 · 1 of 2,156 open roles match
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.
What you get to do in this role:
Work collaboratively with our Product teams to deliver great UX that will revolutionize workplace collaboration and productivity for some of the largest companies in the world
Directly lead and manage 8-10 designers and/or managers
Change the way people work through design thinking and develop experiences using AI, Machine Learning and Mobile technology
Oversee a portfolio of products, while acting as a mentor & manager to subordinates.
Work closely with Product and Engineering from strategic definition, planning, architecture, through tactical execution of the Product Roadmaps
Work with your peers to ensure a unified and cohesive experience across the ServiceNow ecosystem
Lead user needs assessment, task analysis and develop user profiles; identify key tasks for user research, competitive analysis and user testing, develop usability plans
Develop high level task flow content and then use storyboards and other design documents to communicate concepts and vision to others
Rapidly iterate theoretical task scenarios, navigation map, flow, and state-transition diagrams to document design decisions
Oversee your team's work: detailed mockups and prototypes and behavior specifications.
Ensure a consistent experience across the mobile and desktop platforms
Participate in the development and maintenance of the company Design system to provide examples of core platform components and best practices
Oversee UI layouts including controls, labels and graphical elements for software on both mobile and desktop platforms with an eye towards experience unification
Participate in documentation development process such as user experience specifications, testing and evaluation
Work closely with product management in UX ideation and innovation
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
15+ years of enterprise product design experience
An inspiring portfolio representing the process you follow to build insanely great experiences
Demonstrated experience in defining and/or working with robust design systems
Demonstration of any accessible projects you have built
At least 8 years of visual and interaction design, with 5 years of Experience Design or equivalent.
At least 3+ years of experience managing design teams
Expert with Sketch, Photoshop, or other design tools
Ability to do rapid prototyping in Axure, Keynote, Framer, Principle or similar tools
Ability to understand and distill complex problems into clean solutions.
Must have strong written and verbal English communication skills
Must have excellent teamwork, communication, and technical problem-solving skills to contribute within a multi-functional and multi-disciplined team
Obsessed with the relentless pursuit of UX perfection working inside an iterative and agile development environment
Must be able to work with minimal supervision in a fluid, fast-paced and truly agile environment
Expected to demonstrate a high level of initiative, good sense of humor, and a “make it work” ethos
Must be able to travel up to 20% of the year
Expertise in one or more of the following product spaces: IT Security Management, IT Operations Management, Security Operations, HR Service Delivery, Customer Service Management (CSM), or Finance & Legal
Experience in creating content and/or designing with compliance to WCAG 2.0/2.1 AA guidelines is a plus